We strive to get your tech to you as quickly and safely as possible.
Once your order has been dispatched, you will receive a confirmation email containing a tracking link (UK only). You can also monitor your parcel's progress by logging into your account here.
To ensure the security of your high-value items, all orders delivered within the UK require a signature upon delivery. Please ensure the delivery address provided will have someone present to sign for the parcel.
Depending on the order value and your location, we partner with premium couriers including Royal Mail, DPD, and Yodel to ensure reliable service.
You may choose to have your order delivered to an address other than your billing address. Please ensure this is entered correctly during checkout, as it will take time to modify the delivery address once the order has been placed.
At this time, for security and signature requirements, we are unable to deliver to PO Box or BFPO addresses.
You will receive a dispatch email as soon as your order leaves our warehouse. If you have not received a confirmation after 4 working days, please contact our helpdesk, and our team will be happy to assist you.
At Xdeal, we provide a comprehensive 1-year warranty on our products to ensure your long-term satisfaction.