Available Options
- The case has had a makeover from the previous gen – it's got a locking latch and is crafted from metal for a premium look and feel
- You can control settings like brightness and volume on-the-fly using the receiver's OLED touchscreen
- Dual channels give you the flexibility to record each transmission separately or combine channels in post
- The safety track makes a second, quieter, recording in case volume spikes affect your audio
- The receiver works with almost anything and there's adapters included for Lightning and USB-C
- Gone off-grid? Good thing you get up to 18 hours of extra battery from the case
- Skip the receiver and pair it with the Osmo Pocket 3 or Osmo Action 4 using Bluetooth
Shipping Options & Costs
We strive to get your tech to you as quickly and safely as possible.
- Standard Delivery
- Time: 2-4 Working Days (including Saturday)
- Handling Time: Orders are processed and dispatched within 24 hours
- Charge: FREE
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking link (UK only). You can also monitor your parcel's progress by logging into your account here.
Signature Requirement
To ensure the security of your high-value items, all orders delivered within the UK require a signature upon delivery. Please ensure the delivery address provided will have someone present to sign for the parcel.
Delivery Partners
Depending on the order value and your location, we partner with premium couriers including Royal Mail, DPD, and Yodel to ensure reliable service.
Alternative Shipping Addresses
You may choose to have your order delivered to an address other than your billing address. Please ensure this is entered correctly during checkout, as it will take time to modify the delivery address once the order has been placed.
PO Box & BFPO Addresses
At this time, for security and signature requirements, we are unable to deliver to PO Box or BFPO addresses.
Dispatch Confirmation
You will receive a dispatch email as soon as your order leaves our warehouse. If you have not received a confirmation after 4 working days, please contact our helpdesk, and our team will be happy to assist you.
At Xdeal, we provide a comprehensive 1-year warranty on our products to ensure your long-term satisfaction.
- Statutory Rights (The First 14 Days): In line with the UK Consumer Rights Act 2015, if your item is faulty or not as described within the first 14 days, you are entitled to a full refund or replacement.
- Warranty Exclusions: The warranty does not cover:
- Accidental damage (drops, cracks, or liquid damage).
- Unauthorized repairs or software modifications (rooting/jailbreaking).
- Normal wear and tear (battery depletion or cosmetic scratches).
- Logistics & Fees:
- Faulty Items: Xdeal will cover return postage if a manufacturing fault is confirmed.
- Non-Faulty Returns: If an item is returned but found to be in full working order (user error), a diagnostic fee and return shipping cost will be charged to the customer.