- 【Effortlessly Find Your Lost Items】If your items with ATUVOS tracker lost within bluetooth range( up to 60 m Bluetooth range), simply play the sound on the Find My app or ask Siri for help.
- 【Far Away Tracking】Even when your item is outside of bluetooth range, the Find My network, connecting millions of Apple devices globally, can help locate your belongings without extra fees!
- 【Protect Your Privacy】ATUVOS item finders has an anti-tracking function. If someone's tracker falls on you, your Apple devices will detect it and send a message or it will emit a sound to let you know. Plus, the location data and history records on the Find My APP are encrypted and will not be stored on the tracker.
- 【 Left-behind Remind & NFC Sensing 】If you accidentally leave your tracker behind or disconnects from the bluetooth, the Apple Find My app sends instant notifications. And anyone who finds your tracker can easily contact you via NFC-enabled device. So please ensure to add your contact information.
- 【Powerful & Durable】ATUVOS air tracker tag is both waterproof (IP67 rating) and durable. It is powered by a CR2032 button battery with a lifespan of up to 1 year. When the battery is low, ATUVOS Finder will notify you to replace the battery. Its unique cover design also prevents children from easily opening the device.
Shipping Options & Costs
We strive to get your tech to you as quickly and safely as possible.
- Standard Delivery
- Time: 2-4 Working Days (including Saturday)
- Handling Time: Orders are processed and dispatched within 24 hours
- Charge: FREE
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking link (UK only). You can also monitor your parcel's progress by logging into your account here.
Signature Requirement
To ensure the security of your high-value items, all orders delivered within the UK require a signature upon delivery. Please ensure the delivery address provided will have someone present to sign for the parcel.
Delivery Partners
Depending on the order value and your location, we partner with premium couriers including Royal Mail, DPD, and Yodel to ensure reliable service.
Alternative Shipping Addresses
You may choose to have your order delivered to an address other than your billing address. Please ensure this is entered correctly during checkout, as it will take time to modify the delivery address once the order has been placed.
PO Box & BFPO Addresses
At this time, for security and signature requirements, we are unable to deliver to PO Box or BFPO addresses.
Dispatch Confirmation
You will receive a dispatch email as soon as your order leaves our warehouse. If you have not received a confirmation after 4 working days, please contact our helpdesk, and our team will be happy to assist you.
At Xdeal, we provide a comprehensive 1-year warranty on our products to ensure your long-term satisfaction.
- Statutory Rights (The First 14 Days): In line with the UK Consumer Rights Act 2015, if your item is faulty or not as described within the first 14 days, you are entitled to a full refund or replacement.
- Warranty Exclusions: The warranty does not cover:
- Accidental damage (drops, cracks, or liquid damage).
- Unauthorized repairs or software modifications (rooting/jailbreaking).
- Normal wear and tear (battery depletion or cosmetic scratches).
- Logistics & Fees:
- Faulty Items: Xdeal will cover return postage if a manufacturing fault is confirmed.
- Non-Faulty Returns: If an item is returned but found to be in full working order (user error), a diagnostic fee and return shipping cost will be charged to the customer.